1. Placing an order
To order a product, select the item you are interested in on the website and send an enquiry with the required information.
Submitting an enquiry does not, in itself, mean that the order has been confirmed or sent to production.
After receiving the enquiry, we will contact the customer, if necessary, to clarify:
- the selected product;
- the required dimensions and quantity;
- the colour and type of finish;
- any other individual specifications;
- the production time;
- the collection or delivery method;
- the final order price.
All order specifications are agreed with the customer before manufacturing or processing begins.
Once all specifications have been agreed, an invoice is prepared and sent to the customer. Production begins after we receive full payment in our bank account.
2. Payment
We accept cashless payments by bank transfer only.
All orders, including profiles, require 100% payment in advance.
Production begins after the funds have been received in our bank account.
The invoice is prepared on the basis of the order specifications previously agreed with the customer.
Recipient: SIA “PROFITREE” Registration number: 40203132054 VAT registration number: LV40203132054 Bank: A/S “Swedbanka” Bank code: HABALV22 Bank account: LV95HABA0551044883020
3. Production time
Production time depends on the selected product, order size, colour, finish and other individual specifications.
The specific production time is agreed with the customer before the order is confirmed and production begins.
If circumstances arise during fulfilment that may affect the agreed timeframe, we will inform the customer.
4. Delivery and collection
Our company pays particular attention to product quality and safe delivery.
As products are made individually for each customer within strictly defined timeframes, we do not use third-party logistics companies.
This helps us ensure that orders are delivered in the right condition while reducing the risk of damage.
We offer the following collection and delivery options.
4.1. Collecting skirting boards
Skirting boards can be collected from:
- Nautrenu Street, Riga.
4.2. Collecting profiles
Profiles can be collected from:
- Krasta Street, Riga.
4.3. Delivery in and around Riga
We offer delivery for a fee to:
- Riga;
- Mārupe;
- Salaspils.
The delivery price and time are agreed individually with the customer before the order is confirmed.
5. Receiving your order
We notify the customer when the order is ready using the telephone number or email address provided when placing the order.
The collection or delivery time is agreed with the customer in advance.
When receiving the goods, we recommend checking their external condition, quantity and conformity with the agreed order.
If you notice damage, a manufacturing defect or a discrepancy with the order, please contact us as soon as possible:
Email: info@profitree.lv Telephone: +37126019269
